PureVPN Review

Our Verdict

Overall Rating: 6.9/10


Ranked #28 out of 65 VPNs

PureVPN: A Seamless VPN Experience with Swift Connectivity and an Extensive Server Network, but Room for Enhancement in Key Aspects. Unblocking US Streaming Sites and Enhancing Privacy Measures are Crucial for Optimal Performance. An Ideal Choice for Budget-Conscious Casual Users Seeking User-Friendly Service.

PureVPN Review Category Ratings

Streaming 5.0/10
Privacy & Logging 6.5/10
Server Locations 9.8/10
Security & Features 8.3/10
Customer Support 8.5/10
Torrenting 7.0/10
Speed 7.2/10
Bypassing Censorship 3.0/10
Ease of Use 7.8/10
Price & Value 8.0/10
PureVPN Pros & Cons

PureVPN: Affordable but Struggling to Compete with Top-Tier VPNs.

While boasting AES-256 encryption, WireGuard and OpenVPN protocols, and a secure BVI jurisdiction, PureVPN falls short of being completely airtight. Our tests revealed IP address leaks during kill switch evaluations, raising concerns about its logging policy.

In the realm of entertainment, PureVPN lags behind leading VPNs for streaming, with only 4 Netflix libraries unblocked and notable omissions like the US library, Hulu, and Amazon Prime Video. However, the VPN impresses with swift local and long-distance speeds across its expansive server network, showcasing local speeds of 94Mbps, a negligible loss compared to standard internet connections.

Explore our comprehensive review for an in-depth analysis of PureVPN’s performance in various aspects.

PureVPN Key Data

Data Cap
Download Speed
Logging Policy
Some User Logs
Data Leaks
British Virgin Islands (Privacy Haven)
IP Addresses
Countries with Servers
US Netflix
Simultaneous Connections
Works In China
24/7 Live Chat
Cheapest Price
$1.99/mo over 2 Years
Money-Back Guarantee
30-day Money-Back Guarantee


PureVPN Struggles with US Streaming Site Access

Rating 5.0/10

PureVPN Successfully Unblocks BBC iPlayer, HBO Max, Hotstar India, and DAZN, but Challenges Persist with US Netflix, Hulu, and Amazon Prime Video Access. Testing Multiple Servers may be Required for Optimal Performance.

Ranked #31 out of 65 VPNs for Streaming

PureVPN currently unblocks the following popular streaming platforms

Streaming Platform
Works with PureVPN
Amazon Prime Video
BBC iPlayer
Channel 4
Hotstar India
Netflix US

PureVPN’s Streaming Capabilities: A Mix of Success and Limitations

On a positive note, PureVPN proves effective with BBC iPlayer and DAZN Canada, and stands among the VPNs that successfully unblock Hotstar.

PureVPN unblocked BBC iPlayer in our tests.

PureVPN’s Streaming Landscape: Access to Select Netflix Libraries, but Lagging Behind Competitors

While PureVPN successfully reaches Netflix in Japan, Canada, Italy, and France, it falls significantly short of PrivateVPN’s impressive 14 Netflix libraries unblocked.

The VPN encounters challenges with popular US streaming platforms, proving ineffective in unblocking US Netflix and unable to bypass Hulu’s VPN blocks. Unlike competitors like CyberGhost, PureVPN lacks a listing of optimized streaming servers, leaving users to navigate through trial and error. Testing reveals variable success, such as the UK London server’s failure to unblock BBC iPlayer while the Manchester server succeeds. Similar variability is observed in accessing HBO Max across different US server locations.


P2P Servers Offered by PureVPN, Yet Not Without Risks

Rating 7.0/10

PureVPN: Suboptimal for Torrenting with Limited P2P Servers, Data Logging Concerns, and Flawed Kill Switch. While Torrenting Speeds Are Decent, It Lags Behind Top Performers, Aggravated by the Absence of Port Forwarding in Standard Plans.

Ranked #26 out of 65 VPNs for Torrenting
Torrenting Attribute
Average Download Bitrate
No. of P2P Servers
Logging Policy
Some User Logs
Kill Switch
Port Forwarding
Premium subscription only

While PureVPN provides a range of P2P servers tailored for file sharing, they constitute only approximately half of the network. This imbalance results in uneven coverage, particularly affecting regions like southern Africa. Residents in such areas may encounter inconvenience, as their nearest torrenting server is located in Angola, potentially spanning thousands of miles in distance.

PureVPN marks servers that are optimized for P2P traffic.

With an average torrenting speed of 8.9MiB/s, PureVPN falls slightly behind top-rated VPNs like IPVanish, which records an average bitrate of 9.9MiB. While PureVPN’s torrenting speeds are commendable, the overarching concern lies in its imperfect privacy policy, previous logging controversies, and a flawed kill switch. These issues pose a potential risk of accidental exposure of users’ real IP addresses, undermining the assurance of anonymity.

Adding to the drawbacks, port forwarding is not included in the standard PureVPN subscription, impacting torrenters seeking enhanced speeds. While some leading VPNs like ExpressVPN also omit port forwarding, others such as PIA provide this feature, highlighting the importance of user choice.

In the realm of torrenting, there are more reliable and trustworthy VPN options available.


Slower Than Most Competitors

Rating 7.2/10

While PureVPN exhibits fast same-country connections, a 19% download speed reduction compared to our standard internet connection places it behind leading VPNs. Additionally, its average international speed of 80Mbps falls short of the fastest VPNs like Hotspot Shield. According to our comprehensive speed test data, PureVPN secures a below-average rating of 7.2/10.

Ranked #46 out of 65 VPNs for Speed

In evaluating the impact of PureVPN on our standard internet speed, we conducted tests by connecting to servers across six continents. The recorded average speeds over one month provide insights into the VPN’s performance across diverse geographical locations.

Here’s a table showing PureVPN’s speed test results in full:

No VPN (New York) US (New York) Canada (Toronto) US (Los Angeles) UK (London) Germany (Berlin) Brazil (São Paulo) Japan (Tokyo) South Africa (Johannesburg) Australia (Sydney)
Server Location
Download Speed
Upload Speed

PureVPN’s speeds facilitate seamless internet activities with minimal delays. However, when benchmarked against the swiftest VPNs, it falls on the relatively slower side. For a visual comparison, refer to the bar chart below, showcasing PureVPN’s speeds in relation to other leading VPNs.

Overall, PureVPN is relatively below average and has some way to go before we can recommend it for speed performance.


Price & Value

PureVPN Price: A cheap VPN if you don’t pay for extras

Rating 8.0/10

PureVPN stands out as one of the most cost-effective VPN options, priced at just $1.99 per month with its best deal. While it is among the cheapest VPNs available, it’s worth noting that additional features come at an extra cost, impacting the overall price. Nevertheless, with its standard package, PureVPN offers good value for money.

Ranked #9 out of 65 VPNs for Price & Value

While PureVPN is positioned as one of the most budget-friendly VPNs, alternative providers deliver superior value for money. The current pricing reflects historically low rates, especially with the best savings available through a two-year subscription. Explore the details of all pricing plans below:


Billed $10.95 every month

12 Months
Save 70%
Billed $38.95 for the first year, $53.95 thereafter
Save 70%
2 Years
Save 82%
Billed $53.95 for the first 27 months, annually thereafter
Save 82%

PureVPN’s Pricing Structure: Savings on Longer Subscriptions with Additional Costs for Add-Ons

Similar to most VPN providers, PureVPN follows the trend of offering more significant discounts with longer subscription commitments. The two-year deal, priced at $1.99 per month, represents an 82% reduction from the standard monthly rate of $10.95, showcasing highly competitive pricing.

For users preferring a shorter commitment, the one-year subscription is available at $3.24 per month. Notably, PureVPN requires upfront payment for the entire one-year or two-year subscription, a common industry practice.

However, it’s worth noting that PureVPN adopts a separate pricing model for add-ons, unlike some VPNs that include them in standard packages. While dedicated IPs, essential for staying off blacklists and maintaining reliable connections, come with an additional charge, PureVPN also charges for features like port forwarding, which other VPNs often include in their base pricing. Remarkably, opting for a dedicated IP and port forwarding together costs more than the VPN itself.

Payment & Refund Options

You can pay for a PureVPN subscription via a number of payment methods, including:

Diverse Payment Options, Including Cryptocurrency, Offered by PureVPN for User Convenience

PureVPN provides users with a variety of payment options, including privacy-friendly choices such as cryptocurrency, even though transactions made through cryptocurrency are nonrefundable. While PureVPN supports several secure payment methods, it’s worth noting that it falls short of the privacy standards set by Mullvad. Mullvad goes a step further, allowing users to pay with the most privacy-friendly option available: cash.

Does PureVPN have a Free Trial?

PureVPN’s Trial Options: A Nominal Fee for a Seven-Day “Free Trial” and a 31-Day Risk-Free Money-Back Guarantee

PureVPN offers a seven-day “free trial” for a nominal charge of $0.99, providing users with a low-cost opportunity to test the service. It’s important to note that while PureVPN labels it as a free trial, the inclusion of a charge deviates from the conventional understanding of a genuine free trial, where users can evaluate the service without any cost.

Expert Tip: Users can reclaim the $0.99 charge by canceling before the seven days elapse.

Alternatively, PureVPN allows users to test its service for free through a 31-day risk-free money-back guarantee. This policy operates on a no-questions-asked basis, eliminating the need for users to provide explanations for cancellation. However, customer support may inquire about any potential technical issues they can address before proceeding with the cancellation.

Notably, PureVPN’s 31-day money-back guarantee is one of the longest among VPN providers, surpassing the common 30-day cap. Only CyberGhost and Norton Secure VPN offer more extended periods – 45 days and 60 days, respectively.

Upon refund request, it may take up to 30 days for the refunded amount to reflect in the user’s account.

Privacy & Logging Policy

PureVPN logs too much data

Rating 6.5/10

While PureVPN has undertaken significant pro-privacy measures in response to past scandals, concerns persist regarding its data logging practices. The VPN retains information about the day of connection, duration, data usage, and the user’s ISP. Despite asserting that no specific or identifiable data is logged and justifying it as essential for performance maintenance, these logging practices raise eyebrows. Other genuinely no-logs VPNs demonstrate smooth functionality without compromising user privacy to the same extent.

Ranked #31 out of 65 VPNs for Privacy & Logging Policy

Here’s a table summarizing the information that PureVPN logs:

Data Type
Logged by PureVPN
Account Information
Browsing Activity
Date of Last Connection
Device Information
DNS Queries
Individual Bandwidth Usage
Individual Connection Timestamps
Number of Simultaneous Connections
Originating IP Address
VPN Server IP
VPN Server Location

PureVPN’s Evolving Privacy Measures: A History of Logging Challenges and Recent Cleanup Efforts

While PureVPN has faced criticism in the past due to logging concerns, the provider has actively embarked on a cleanup journey. Significant strides include retaining only what it deems essential logs and relocating its headquarters to the British Virgin Islands, where there are no data retention laws.

Despite commendable improvements, PureVPN still maintains a data logging stance that falls short compared to leading no-logs VPNs like NordVPN and Private Internet Access. Unnecessary information is still logged, raising questions about user privacy.

In response to inquiries about the importance of this data and the potential risk to user exposure, PureVPN highlighted its commitment to enhancing customer experience and ensuring robust connectivity. The VPN downplayed privacy risks, asserting that user activity is linked to a pool of users rather than individuals. The explanation provided is as follows:

“…we rely on obscurity to reduce the chances of linking a user with a specific activity. Instead, each activity can be linked to a pool of users which gives the users plausible deniability.”

While plausible deniability falls short of a rigid zero-logs guarantee, PureVPN is in the process of bridging the gap. In comparison to VPNs like Private Internet Access, which has substantiated its no-logs claims through server seizures, PureVPN has work to do in establishing a similar level of trust.

Nevertheless, the absence of specific information in PureVPN’s logging practices contributes significantly to the complexity of identifying user activity. The VPN’s transparency reports, inclusive of statistics on intellectual property complaints and legal authority requests, offer valuable insights. Notably, each report concludes with a disclaimer:

“PureVPN has been unable to comply with these requests as it does not maintain or log any data of its users’ online activity.”

Although, none of these transparency reports have been updated since December 2021, which should be rectified.

Always-on Audit Policy

PureVPN’s Ongoing Auditing Approach by KPMG: Aiming for Transparency

PureVPN has adopted an always-on auditing strategy, allowing KPMG International Limited to conduct surprise audits whenever deemed necessary. KPMG has already completed three audits of PureVPN, with the latest one in February 2023, affirming the alignment of PureVPN’s practices with its stated privacy policy. However, as PureVPN does collect some data, it falls short of being classified as a “no logs” service.

Despite PureVPN quoting positive feedback from these audits on its website, the reports themselves have not been made public. Unlike many VPNs that share audit reports for public scrutiny, PureVPN does not provide direct links to these reports. Requesting transparency, it would be beneficial for PureVPN to follow the standard practice of making audit reports publicly accessible.

Who Owns PureVPN?

PureVPN operates as a part of the corporate conglomerate disrupt.com. disrupt.com also owns Gaditek, a Pakistani company that oversees Ivacy VPN. In the evolving landscape of the VPN industry, it’s not uncommon for multiple VPN providers to fall under the ownership of larger parent companies.

However, a noteworthy concern arises from Gaditek’s ownership and operation of four VPN review sites. These sites are utilized to promote the conglomerate’s own products, introducing a potential conflict of interest. Additionally, Gaditek has a track record of engaging in the creation of fake social media profiles to endorse its products, a practice that raises ethical considerations within the VPN industry.

Server Locations

Vast and Premier Server Network

Rating 9.8/10

PureVPN’s server infrastructure stands out with its robust security, high-quality performance, and global diversity. Boasting 6,500 servers spread across 78 countries, PureVPN goes beyond the typical focus on North America and Europe observed in most VPN providers. Notably, almost all of these servers are physically located, enhancing the reliability of the network.

Ranked #5 out of 65 VPNs for Server Locations





300,000 +

IP Addresses

PureVPN’s servers are in the following continents:

Number of Countries
South America
North America

PureVPN’s Server Selection: Extensive and Well-Considered

PureVPN excels in its server offerings with a noteworthy 6,500 individual servers, surpassing the counts of CyberGhost and NordVPN, with 9,769 and 5,754 servers respectively. However, Private Internet Access (PIA) boasts the most extensive server network, towering at an impressive 18,651 servers.

The abundance of servers minimizes the likelihood of sharing with other users, leading to a reduction in encountering CAPTCHAs across the internet. PureVPN’s server network spans 78 countries, surpassing the options provided by NordVPN and IPVanish. While not reaching the heights of ExpressVPN or PIA in terms of available countries, PureVPN’s selection remains diverse and comprehensive.

Diverse Server Network

PureVPN’s Global Reach: Comprehensive Server Presence Across 78 Countries

Unlike many VPNs that tend to concentrate heavily on Europe and North America, PureVPN stands out by having servers distributed across 78 countries worldwide. This extensive coverage includes often underserved regions such as Africa, Asia, the Middle East, as well as Central and South America.

The strategic placement of servers in these regions is particularly crucial, considering that internet access is frequently restricted in many areas. Having VPN servers in neighboring countries becomes essential for users in these regions to bypass such restrictions and ensure uninterrupted internet access.

Varied City-Level Options, Yet a Reduction in Quantity

City-Specific Choices for Enhanced User Distribution

PureVPN offers city-specific server locations in several countries, facilitating a broader user distribution and minimizing server congestion. Users can connect to multiple cities in the following countries:

Australia: Brisbane, Melbourne, Perth, Sydney

Canada:Quebec, Toronto,  Vancouver

UK: London, Manchester

US: 13 cities

PureVPN comes with a number of city-level choices.

PureVPN has scaled back its city-level options, notably in Czechia, France, Germany, Malaysia, and South Africa. Previously, users could select from multiple cities in these countries, but the current offering limits this choice. The reduction is particularly disheartening, especially considering that the remaining city-level options are concentrated in the usual Western nations.

Physical Servers & 20Gbps Infrastructure

In a deliberate move to prioritize quality over quantity, PureVPN made significant changes to its server network, reducing the number of countries by half. Currently, 98.7% of PureVPN’s servers are physically located in the specified country, emphasizing the importance of physical servers in delivering stable and faster connections.

While maintaining a strong commitment to physical servers, PureVPN has retained 69 virtual servers to ensure continued access to locations where physical servers are challenging to implement. These virtual servers, including those in Afghanistan, Bahrain, and Egypt, are transparently listed on the website.

In a recent upgrade, PureVPN has invested in 20Gbps servers for key locations, such as London, Manchester, and Washington DC, enhancing the overall performance and reliability of the network.

Security & Technical Features

Nails the Basics, Yet Lacks Advanced Features

Rating 8.3/10

PureVPN boasts an industry-standard security suite featuring robust elements such as AES-256 encryption and top-tier protocols like WireGuard and OpenVPN. Its applications are equipped with additional features like a kill switch and split tunneling. However, when compared to some of the leading VPN services, PureVPN falls short in terms of advanced capabilities, and it exhibits security vulnerabilities, notably in the form of a flawed kill switch.

Ranked #23 out of 65 VPNs for Security & Technical Features

In the table below, you can see which encryption ciphers, connection protocols, and additional security features PureVPN uses:

Available in PureVPN
Available in PureVPN
Available in PureVPN
DNS Leak Blocking
First-party DNS
IPv6 Leak Blocking
Supports TCP Port 443
VPN Kill Switch
WebRTC Leak Blocking
Advanced Features
Available in PureVPN
Ad Blocker
Dedicated IP
Double VPN
Smart DNS
Split Tunneling
Static IP
Tor over VPN Server
Tracker Blocker

Optimal Protocols, Yet Encounters Connectivity Challenges

PureVPN provides users with the flexibility to connect through four secure protocols: IKEv2, IPSec (exclusive to macOS and iOS), OpenVPN (available in both TCP and UDP), and WireGuard. A positive highlight is PureVPN’s decision to eliminate outdated protocols like L2TP and PPTP from its offerings.

Despite the limited customization options in the settings, PureVPN does incorporate some toggle features, such as “Connect to Fallback.” This feature seamlessly transitions to an alternative protocol if PureVPN encounters difficulties in establishing a stable connection.

Regrettably, this occurrence is more frequent, especially when not utilizing the automatic protocol. While WireGuard is our preferred protocol for its balance of performance and security, we encountered connectivity issues with PureVPN urging a switch to less robust protocols like IKEv2 and IPSec.

PureVPN encourages you to use the automatic protocol to avoid connection failures.

During our assessment of PureVPN’s iOS application, we encountered difficulties establishing a VPN connection without error (Error Code 408) unless the automatic protocol was employed, rendering other protocol options ineffective.

Notably, the automatic protocol for macOS is IPSec, while it defaults to IKEv2 on Windows. This arrangement can be perplexing, as traditionally, these two are utilized in tandem, with IKEv2 handling authentication and IPSec managing encryption.

PureVPN’s use of IPSec as a standalone protocol is considered outdated, and there have been suggestions that it might be compromised. To enhance user experience, we recommend making OpenVPN or WireGuard the default automatic choice. This adjustment would ensure that VPN users, especially those unfamiliar with protocols, are automatically utilizing the most secure options available.

Assessing the Efficacy of PureVPN's Traffic Encryption

We aimed to verify the efficacy of PureVPN in safeguarding data transfers by subjecting it to analysis using Wireshark, a tool that delves into the intricacies of data packets.

As depicted in the screenshot below, when connected to PureVPN, our data underwent encryption, transforming it into a randomized sequence of unintelligible characters, effectively concealing any information from being visible in plain text.

PureVPN encrypts your internet traffic effectively.

This indicates that PureVPN successfully encrypts your traffic, rendering it unreadable to potential eavesdroppers.

The commendable outcome is in line with expectations, given that PureVPN utilizes AES-256 encryption, widely recognized as the most robust encryption standard.

PureVPN further enhances its security measures by incorporating “Quantum Resistant Encryption Keys” (QR Servers) across select servers. According to PureVPN, this implementation not only bolsters security but also increases resistance to hacking attacks. Notably, this feature is exclusively supported on the UDP protocol and specific server locations, including: 

  • Australia – Brisbane
  • Australia – Melbourne
  • Australia – Perth
  • Australia – Sydney
  • Canada – Toronto
  • Germany
  • Netherlands
  • Singapore
  • UK- London
  • US – New Jersey
  • US – California

Does PureVPN Leak Your Data?

Conducting extensive tests to assess potential data leaks, PureVPN yielded consistently positive results. The findings affirm that PureVPN successfully prevented the leakage of IPv4 and IPv6, DNS, WebRTC, and geolocation data, affirming its robust data protection measures.

Failed Our Kill Switch Tests

While PureVPN incorporates a kill switch, our evaluation using a specialized kill switch test tool has revealed that it may not consistently conceal your IP address in the event of an internet connection failure.

Our tests indicate that PureVPN does not effectively hide your IP address during server location changes. Furthermore, your IP address remains exposed after reconnecting to the internet following an unexpected disconnection. This highlights potential limitations in the kill switch functionality and emphasizes the importance of continuous improvement in ensuring user privacy.

Our tests show that PureVPN’s kill switch fails on two counts.

An effective VPN kill switch is crucial to preventing accidental exposure of your IP address, even during server changes. Notably, VPNs such as Mullvad, Mozilla VPN, and PIA excel in consistently achieving this level of protection.

In fairness to PureVPN, it issues a warning whenever users attempt to change servers, which is more proactive than many other VPNs. Nevertheless, the potential IP address exposure during server changes remains a notable flaw that warrants consideration for improvement.


While the kill switch effectively severs your internet connection in the event of an abrupt VPN connection drop, it’s essential to keep our findings in mind when utilizing PureVPN.

PureVPN Extra Features

PureVPN falls short in terms of being a comprehensive security package when compared to VPNs like Surfshark or Windscribe. Notable omissions include the absence of a VPN ad blocker and the lack of a Double VPN feature. However, its appeal lies in its simplicity.

While PureVPN does come with a few noteworthy features, a detailed list, along with information on the devices they are available on, can be found further down this page.

  • Split Tunneling (Available on Windows, Android, iOS, Excluding macOS):
    PureVPN offers Split Tunneling on all its devices except macOS. This feature empowers users to manually designate which websites route through the encrypted VPN tunnel and which do not—a common inclusion in top-tier VPN services.
  • VPN on Demand (iOS) / Always On (Android):
    This feature, known by two names, ensures that your VPN connection is established before accessing any websites. It adds an extra layer of security to your online activities.
  • Reconnect on Disconnect (Available on Windows & iOS):
    PureVPN’s Reconnect on Disconnect automatically re-establishes your connection to a server if your internet connection drops unexpectedly. Enabling this feature is considered good security practice, helping to prevent inadvertent exposure in case of interruptions.

Port Forwarding Costs Extra

Port forwarding is not included in PureVPN’s standard payment plan. This valuable feature, particularly beneficial for torrent users seeking enhanced download speeds, is unfortunately offered as an additional paid service.

While it’s not uncommon for VPN providers to charge extra for a dedicated IP, PureVPN’s decision to charge separately for port forwarding stands out. Unlike some VPNs that may or may not include port forwarding, it’s noteworthy that services like PIA typically offer this feature without an additional charge.

Simplified Security Approach

Beyond the aforementioned features, PureVPN’s security package offers relatively limited customization. With its latest applications, PureVPN has shifted towards an automatic approach, streamlining the user experience.

Many checkboxes have been eliminated, and the system now automatically activates 256-bit encryption and IPv6 leak protection. While this design enhances usability for less experienced users, individuals with a more advanced understanding of VPNs might lean towards technically-oriented VPNs such as Astrill or Windscribe.

Bypassing Web Censorship

PureVPN's Ineffectiveness in Overcoming Censorship

Rating 3.0/10

PureVPN lacks the advanced capabilities required to circumvent stringent internet blocks in regions like China. Our tests on a Shanghai server revealed its rapid blocking. PureVPN has primarily focused on obfuscation for the OpenVPN protocol, but considering the need for another VPN to log in to PureVPN from China, its efficacy is limited. Choosing PureVPN for use in other censored countries, such as Russia or Turkey, may not be compelling due to similar constraints.

Ranked #47 out of 65 VPNs for Bypassing Web Censorship

Our evaluation of PureVPN on a virtual Shanghai server to assess its effectiveness in bypassing Chinese web censorship yielded unfavorable results. The Great Firewall quickly detected PureVPN, preventing successful login attempts. In fact, accessing our PureVPN account in China became possible only through the use of another VPN, rendering PureVPN redundant for users in this region.

While PureVPN’s diverse server network may offer better performance in countries with less robust censorship, we do not recommend it for use in China. Moreover, when it comes to bypassing Russian censorship, there are superior VPN options available.

PureVPN has directed efforts towards obfuscation technology, specifically for the OpenVPN protocol. However, details regarding whether it utilizes Shadowsocks, Obfsproxy, or SoftEther remain unclear.

Device & OS Compatibility

Abundant Apps & Generous Device Allowance

PureVPN is compatible with a wide range of devices, including popular ones like Fire TV Stick, Android TV, Apple TV, and Kodi, in addition to various others. It offers a generous allowance of 10 simultaneous logins, allowing you to use PureVPN on multiple devices simultaneously. The option to install it on routers and use it on gaming consoles is also available. However, it’s worth noting that there is no Linux GUI

PureVPN Apps

It is highly likely that you can use PureVPN on any device you own, as it offers bespoke apps for installation and usage on the following devices:

PureVPN extends its compatibility by allowing installation on routers, providing coverage for all devices connected to your home WiFi network. Particularly noteworthy is the DD-WRT router applet, an impressive feature uncommon among VPNs, showcasing PureVPN’s dedication to router support.

Once installed, users can access a graphical user interface (GUI) from their router’s login page. This interface enables the selection of servers and activation of various additional features.

Comprehensive installation guides are available for a wide range of routers, including but not limited to Arris, Asus, Belkin, D-Link, Dovado, DrayTek, GLinet, Huawei, Linksys, Mofi, NetGear, pfSense, Tomato, TP-Link, Zyxel, and more. This versatility ensures seamless integration with various router models.

Setting up PureVPN on our test Linksys router proved challenging. The guide screenshots were outdated, and we faced poor support in resolving the difficulties encountered.

For Linux users, there might be disappointment, as PureVPN offers installations for popular distros, but they operate solely through the command line. This method is not only visually unappealing but also impractical, lacking essential features such as DNS leak protection. It’s advisable to explore alternatives if seeking a VPN specifically for Linux.

PureVPN’s 10-device allowance is notably generous, allowing simultaneous usage on 10 different devices with a single subscription. While this is commendable, it falls slightly short of VPNs like IPVanish, which offer unlimited device connections for a single subscription cost.

Games Consoles & Streaming Devices

You can install PureVPN on these devices:

PureVPN’s Amazon Fire TV Stick compatibility, while not the best we’ve encountered, remains a solid option for accessing geo-restricted content on larger screens. The interface is user-friendly, facilitating easy navigation and quick server connections in just a few clicks.

A noteworthy feature is the Kodi add-on, a rarity among VPN services. However, PureVPN may not be the optimal choice for Kodi users due to its imperfect logging policy.

Regrettably, there is no Smart DNS available with PureVPN. In comparison, VPNs like NordVPN excel in simplifying the streaming of US content with excellent Smart DNS tools, leaving PureVPN trailing behind in this aspect.

The option to install PureVPN on a router enhances its utility for gaming purposes. The consistently low ping times observed in our speed tests (6ms on IKEv2 and OpenVPN) contribute to a reduced likelihood of lag during gaming sessions.

Browser Extensions

PureVPN offers several browser extensions for its subscribers. You can install extensions on: with Edge and Opera browsers, accessible by visiting the Chrome Web Store. Our independent testing confirms its functionality on both Edge and Opera platforms. This versatility ensures users can enjoy PIA’s benefits seamlessly across various popular browsers.

These extensions are highly useful and even include advanced features such as WebRTC Leak protection.

PureVPN has a number of browser extensions.

A standout feature among PureVPN’s extensions is the GPS spoofer, a rarity often exclusive to Android devices (as seen with Windscribe and Surfshark). It’s noteworthy that PureVPN extends this functionality to browser extensions.

In our tests, we assessed the GPS spoofer’s efficacy by comparing our detected location with the server’s location using a GPS coordinator. We were pleased to observe that the GPS spoofer worked successfully, as evidenced in the results below.

PureVPN's GPS spoofer successfully aligned our geolocation with the chosen server location, demonstrating its effective functionality.

PureVPN has the potential to expand its extensions to include Safari and Opera. It’s crucial to note that these extensions function as proxies, not VPNs. While they alter your IP address, they do not encrypt your device’s traffic.

Ease of Use!

Improved usability across apps

Rating 7.8/10

PureVPNs Revamped Design Enhances User-Friendliness and Aesthetics Across All Applications. Navigating through the interface proves to be effortlessly intuitive, with minimal distinctions between various platforms, ensuring a seamlessly unified user journey. Despite these improvements, our experience was not without glitches, encountering technical hiccups such as login difficulties on diverse devices and occasional connection failures.

Ranked #28 out of 65 VPNs for Ease of Use

Having downloaded and extensively tested PureVPN on every compatible platform, we delved into its performance to gauge its effectiveness.

PureVPN has undergone a recent redesign, resulting in a significantly enhanced user experience both in terms of functionality and aesthetics. The interface now mirrors the user-friendly design found in many other consumer-centric VPNs, featuring an intuitive layout with minimalistic options for seamless navigation. The recent overhaul has not only improved the usability but has also elevated the visual appeal, making PureVPN a more attractive and user-centric choice for VPN enthusiasts.

PureVPN on Apple macOS

Among the various PureVPN clients, the macOS application stands out as the epitome of simplicity and minimalism. While this approach caters well to users seeking an uncomplicated experience, it comes at the cost of some advanced features.

The macOS app, in particular, lacks certain functionalities present in other versions. Notably absent are features like split tunneling, VPN on Demand/Always On, as well as the option for manual reconnect or disconnect. This minimalistic design may suit those who prioritize ease of use, but users desiring a more feature-rich VPN experience might find these omissions noteworthy when using PureVPN on their Mac devices.

PureVPN’s macOS app.

Unlock a seamless user experience with our carefully crafted features, such as automatic launch on system start-up, VPN auto-connect upon device activation and when it enters sleep mode, and hassle-free app auto-updates. While these functionalities may be considered standard, they play a pivotal role in empowering you to effortlessly manage and customize your VPN experience.

PureVPN on Windows

Indulge in the ultimate PureVPN experience on Windows, where our feature-rich applications take the lead with an array of functionalities. Windows users enjoy the privilege of being the first to receive new updates, ensuring they stay at the forefront of our service. Notably, PureVPN’s Windows app boasts split tunneling, offering an exclusive feature not available to macOS users.

While maintaining a streamlined and user-friendly interface similar to the macOS app, PureVPN on Windows stands out for its robust set of features. However, it’s important to note that, unlike the macOS counterpart, there is no auto-connect after wake or prevent auto-sleep option on Windows. Despite these minor differences, the overall experience remains seamless and straightforward.

PureVPN on Mobile: iOS & Android

Experience Seamless VPN Usage on Your iPhone with PureVPN: User-Friendly and Streamlined Interface. Enjoy a straightforward and clutter-free experience, offering essential functionalities such as protocol customization without overwhelming you with unnecessary features and settings.

PureVPN’s iOS app.

Discover the Refreshing Simplicity of PureVPN’s Android App: A Visually Pleasing Experience. While the ease of use settings may not match the desktop counterpart, it’s attributed to mobile limitations. Unveil features like split tunneling, connect to fallback, and personalized VPN server selection on both mobile platforms. Keep in mind, however, that the iOS version lacks the kill switch functionality.

PureVPN on Android looks very similar to its desktop counterparts.

Encountering Hurdles: Frequent Connection Failures and Authentication Challenges with PureVPN on iOS. Users may face frustrations with Error Code 408, impacting the mobile experience. Login issues across various devices, even with accurate details, were observed, necessitating password resets for access on both Android and Fire TV Stick platforms.

PureVPN’s Fire TV Stick App

Simplified Streaming with PureVPN’s Dedicated Fire TV Stick App: Effortless Installation and User-Friendly Interface. The app seamlessly connects to a proxy protocol optimized for streaming upon installation. For those prioritizing privacy, manual selection of alternative protocols is also available.

Comprehensive Features at Your Fingertips: PureVPN’s App Composition. The app consists of a user-friendly server list, a settings menu encompassing protocols and split tunneling options, and a central connect button for seamless operation. Users can conveniently filter for P2P servers, designate favorite servers, and access detailed information on ping time.

Multiple Language Options Across Most Devices

Enhanced Accessibility Across Platforms: PureVPN Empowers Users with Language Choices. On Windows, macOS, and Android, PureVPN offers a versatile experience by allowing users to choose from a selection of 12 languages. However, it’s important to note that, regrettably, language options are not available on the iOS platform.

The available languages include:

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian


  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Turkish
PureVPN is available in multiple languages.

Customer Support

Mixed Support Experience – Live Chat Falls Short, but Support Center Shines

Rating 8.5/10

Connect with PureVPN: Live Chat Bot Available 24/7, Yet Human Interaction Requires Email or Support Ticket. Noteworthy is PureVPN’s extensive online support center, featuring abundant installation guides and answers to a myriad of queries. While the resources are comprehensive, the absence of a more personalized human touch is evident and could enhance the overall support experience.

Ranked #18 out of 65 VPNs for Customer Support

You can get support from PureVPN in the following ways:

Customer Support
Available in PureVPN
24/7 Email Support
24/7 Live Chat Support
Email Support via Online Form
Online Resources
Tutorial Videos

Disappointing Live Chat

PureVPN’s 24/7 Live Chat Support: Operated by Bots, Poses Challenges in Connecting with Real People. Struggling with slow response times, the service relies on bots that offer limited assistance within pre-selected categories. If queries don’t align with the provided options, users face confusion on the next steps, raising concerns about the effectiveness of the support system.

Accessing Human Support with PureVPN: Use ‘Get Me a Human’ in Live Chat, but Patience is Required. We waited for 15 minutes for an initial response and an additional 25 minutes for a reply to our first message. Notably, some queries were disregarded, underscoring challenges in timely and comprehensive customer support.

We were often waiting long times for live chat support responses.

Opt for Direct Channels: Generating a Support Ticket or Email for Quicker Resolution. However, response speed falls short, exemplified by a six-hour turnaround from a 14:21 email submission to a 20:07 reply. This delay is disheartening, particularly considering PureVPN’s previous claim of having online support agents available 24/7.

The Bottom Line

Is PureVPN Worth It?

PureVPN emerges as a cost-effective solution catering to the needs of casual users seeking data encryption and diverse IP address options across numerous countries. However, its limitations become apparent when attempting to reliably unblock major streaming platforms, engage in torrenting activities, circumvent robust web censorship, and address concerns about security and privacy, notably linked to its flawed kill switch and privacy policy.

To enhance its standing, PureVPN could reintroduce human support agents, further minimize data logging (despite recent improvements), and embark on the creation of streaming-optimized servers. These enhancements would position PureVPN to compete fiercely with the industry’s top-tier VPN services.

Alternatives to PureVPN

ExpressVPN is the very best VPN, much better than PureVPN when it comes to streaming and proving its privacy credentials. It will cost more, but we think it’s worth it. Read ExpressVPN review

PIA is almost as cheap as PureVPN but more advanced, faster, and better for streaming. Port forwarding is also included. Read Private Internet Access review

Comparison of the Best VPNs

The table below compares PureVPN to other top VPN services.

ExpressVPN Review
NordVPN Review
PIA VPN Review
Surfshark Review
PrivateVPN Review
IPVanish Review
CyberGhost Review
atlasVPN Review
VyperVPN Review
PureVPN Review
Overall Rating
Download Speed
No. Netflix Regions
Not work
Not work
Logging Policy
No Identifying Data
No Identifying Data
No Logs
No Identifying Data
No Logs
No Logs
No Identifying Data
Some User Logs
Countries with
Cheapest Price
$6.67/mo over 15 months
$3.29/mo over 2 years
$2.03/mo over 26 months
$2.21/mo over 2 years
$2.00/mo over 3 years
$2.49/mo over 2 years
$2.03/mo over 2 years
$1.99/mo over 3 years
$5.00/mo over 12 months
$1.99/mo over 27 months
Free Trial
7 Days (Mobile Only)
7 Days (Android Only)
7 Days (Mobile Only)
7 Days (Mobile Only)
7 Days (Mobile Only)
1, 3 & 7 Days


3 Days (Mobile Only)

 7 days

Browser Extensions
Chrome, Edge, Firefox
Chrome, Edge, Firefox
Chrome, Edge, Firefox
Chrome, Edge, Firefox
Chrome, Firefox
Chrome, Edge, Firefox
Who's It Best for?
Worldwide streamers
Security-focused users
Bargain hunters
Android users looking
to spoof GPS data
Beginners on a budget
Fire TV & Kodi streamers
Users who need the same
anonymous IP address
perfect for beginners
fast and secure VPN that
covers the basics well
good for casual users looking
for a cheap service

Overall Rating: